Terms & Conditions

  • Delivery is made by Courier.
  • At present, we are only able to accept orders from within UK & countries within EU. For orders outside of this area, please contact us.
  • We cant deliver large items to the EU.
  • Items are delivered within 3-5 working days of order.
  • Every delivery needs to be signed for.
  • Delivery is charged at £29.99 for larger good, and £7.00 for smaller goods.
  • All items remain the property of us until payment is processed.
  • We reserve the right to rufuse any order, without notice.
  • Due to the nature of our products, all products offered are subject to availability, and can be withdrawn at any time without notice.  If your order cannot be fulfilled, then we will offer you an alternative or a full refund.
  • As we use a third party payment processor, we cannot be held liable for any loss of financial information.
  • We will never share, rent or sell your personal details with any third party.
  • Claims for damage, mis-shipping, dissatisfaction should be made within 24 hours.  If you make more than 2 claims, we have the right to refuse to sell items to you in the future.
  • You are responsible for ensuring safe delivery of any rturned items.
  • Images shown are for illustration purposes only, actual products may differ slightly.
  • We have the right to change these terms & conditions at any time and without prior notice.
  • Please leave any special instructions on the order form.
  • Next day delivery is available please call 015394 45552 or email Windermeretilesandbathrooms@outlook.com.
  • The terms & conditions do not affect your consumer statutory rights.